Tutorials
Links
A Gentle Introduction to Agents
http://www.magma.ca/~mrw/agents/
This is a tutorial on agents with particular emphasis on applications in the telecommunications industry.
Agents That Reduce Work and Information Overload
http://agents.www.media.mit.edu/groups/agents/resources/
Link to an introductory article by Pattie Maes, a renowned researcher on software agents.
DavidReilly.com: Software Agents
http://www.davidreilly.com/topics/software_agents/
An informal and brief overview with links to more information.
Where Do Intelligent Agents Come From?
http://www.acm.org/crossroads/xrds5-4/dumbagents.html
"Researchers at Indiana University (IU) are part of a growing community that believe that the dumb-agent approach will both enable Artificial Intelligence (AI) researchers to build more intelligent systems and enable cognitive scientists to study intelligence more broadly." Published in Crossroads, the ACM student magazine.